Delivery
Delivery Information
Location: Goods can be delivered to the Republic of Ireland and Northern Ireland only.
Address: Please supply an appropriate delivery address within the Republic of Ireland or Northern Ireland. Goods will be sent to the address specified by you in your order and stated in the order confirmation. Once your order has been dispatched it is not possible to change the delivery address. It is your responsibility to enter correct delivery information. Please note that if inaccurate information regarding the delivery address is provided by you resulting in an unsuccessful delivery attempt, you may be liable for a re-delivery charge. We accept no liability if a delivery is delayed because you have not given us the correct address details.
Price: The delivery charge for your order will be displayed in your shopping cart.
If the weight/volume of your order is excessive in relation to the value, there may be an additional delivery charge regardless of whether your order displays a lower flat rate delivery charge. These charges would be added at our discretion and would be discussed with you prior to dispatch.
Time: Delivery will take up to ?? working days. Saturdays, Sundays and bank holidays are not considered working days and no deliveries will take place on these days. We cannot provide you with a definite time for any delivery and the estimated time period of ?? working days is only an indication of the time taken to complete a delivery. We make no guarantees to deliver within this time period.
We will make every effort to deliver on time; however, some orders may be delayed due to circumstances beyond our control such as extreme weather conditions, road works or problems with supply/availability. If such issues arise, we will do our best to inform you.
In the rare event that we are unable to deliver your goods within 15 working days, we will inform you of the expected delivery date. Outstanding orders can be cancelled. We cannot be held liable for any consequential loss caused by late delivery or failure to deliver.
Multiple Consignments: We do not guarantee that your goods will arrive in one consignment as some orders may be dispatched in instalments.
Issues: As soon as the goods have been delivered they become your responsibility. From the time of delivery, we cannot be held responsible for any loss or damage to the goods. Goods damaged in transit or faulty goods at the time of delivery must be reported to us within three working days of receipt of goods. In such cases, please retain the goods together with any packaging and notify us within three working days of delivery using the contact form (click here). We will then arrange for the goods to be exchanged or offer a refund. Click here to read more about returns. If we receive no such notification within the allotted timeframe, it will be presumed that the goods were considered satisfactory by you.